Chris Mcilduff

Chief Customer Officer

With 20 years’ senior technology and operational leadership experience, Chris is a vastly experienced consultant and customer operations professional. His background includes technology, customer operations and commercial roles and he has built and led online, contact centre and back office services for organisations including AA Insurance, esure, Hiscox, Santander, Sky and the US Government.
As Chief Customer Officer, Chris manages the entire end-to-end customer journey at Ember to ensure our clients are able to deliver real ROI from their investment in customer engagement digital and CX initiatives.

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